Pro Surf Morocco – Imsouane
Payment
• To confirm your booking at Pro Surf Camp, full payment or an advance deposit for the required services must be made.
• Payment details (including PayPal information) will be provided in the confirmation email after you complete the booking form on our website.
• The booking is only valid once the required amount has been transferred to our bank account and you have received a confirmation email with booking details.
• We accept only cash
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Conditions
• All personal details must be provided in the registration form.
• The minimum age for participants is 18 years old, unless traveling with an adult.
• Pro Surf Camp reserves the right to make modifications if necessary, but only if they do not affect essential services or due to unexpected and uncontrollable situations.
• Changes to bookings depend on availability and may involve a surcharge based on new dates or inclusions. Any price difference must be covered accordingly.
• Images taken during your stay may be used for promotional purposes (e.g., website, flyers, brochures, social media).
• Guests must be physically fit and capable of swimming. Any medical conditions (allergies, disabilities, medical issues, etc.) must be communicated to us in advance.
• Transfer services are subject to availability and should be requested at the time of booking or as early as possible. The one-way transfer price is per person and must be paid along with the booking.
• Each guest is responsible for any surf camp equipment they use. In case of loss or serious damage due to inappropriate use, the guest must replace or pay for the equipment, which then becomes their property.
• Excursions and trips are not included in the camp price. They are subject to availability and a minimum number of participants. If these conditions are not met, the trip may be canceled.
• A €5 administration fee is charged for bookings made through our booking department. This fee does not apply to bookings made directly via our website.
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Cancellations
• Cancellations are valid from the day we receive the request.
• A €100 deposit is required in advance via PayPal. The remaining balance is due upon arrival.
• No refunds will be given if a guest decides to leave on the day of arrival or during their stay. The guest takes full responsibility for this decision.
• If a guest must leave due to an emergency, flight cancellation, or missed flight, the deposit can be postponed for a future stay for the same number of nights or added to a future booking, subject to availability.
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Responsibilities
• Pro Surf Camp does not accept any responsibility or provide refunds for any incidents that occur during a guest’s stay.
• All guests must have valid travel insurance before their trip.
• Guests must report any service issues immediately to the camp manager via WhatsApp, allowing us to resolve the issue as soon as possible.
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Conduct & Regulations
• Guests must follow staff instructions and comply with camp regulations.
• Irresponsible behavior may result in exclusion from surf courses or other necessary measures, following prior notification.
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Insurance
For medical assistance during your stay at Pro Surf Camp, you must have:
• A valid medical card and insurance (or)
• A contracted travel insurance policy